Accounting & Billing Software programs used to maintain books of account on computers. The software can be used to record transactions, maintain account balances, and prepare financial statements and reports.

The term audio-visual (AV) may refer to works with both a sound and a visual component, the production or use of such works, or the equipment involved in presenting such works.

Business process management (BPM) is a systematic approach to improving an organization's business processes.

The term case management is used to refer to dispute resolution systems which provide court or tribunal officials with closer administrative control over the litigation process than is traditionally associated with common law litigation.

Collaboration software refers to a broad selection of software that is designed to enable collaboration, cooperation, networking, and information-sharing activities through computer networks.

A records center that stores the records of other organizations and provides services on a for-profit, fee basis.

Conflict resolution is the methods and process of negotiation, arbitration, and institution building which promote the peaceful ending of social conflict.

Information technology consulting is a field that focuses on advising businesses on how best to use information technology to meet their business objectives.

Content management, or CM, is a set of processes and technologies that support the evolutionary life cycle of digital information.

Cost recovery systems are a revenue recognition method under which no gross profit is recognized until all the cost of the merchandise has been recovered.

Customer relationship management (CRM) is a term applied to processes implemented by a company to handle its contact with its customers.

In storage technology, deduplication essentially refers to the elimination of redundant data. In the deduplication process, duplicate data is deleted, leaving only one copy of the data to be stored.

Digital dictation is a method of recording and editing the spoken word in real-time within a digital audio format.

Scanning or otherwise capturing images which may be subsequently edited, filed, displayed or printed on a plastic card.

Disaster recovery is the process, policies and procedures related to preparing for recovery or continuation of technology infrastructure critical to an organization after a natural or human-induced disaster.

Docket and Calendaring Software provides a calendar of the cases awaiting action in a court.

The process of destroying business or confidential information.

Document management software is software that manages documents for electronic publishing. It generally supports a large variety of document formats and provides extensive access control and searching capabilities across LANs and WANs.

Filing income tax and other governmental forms online.

Electronic discovery, or "e-discovery", refers to discovery in civil litigation which deals with information in electronic format also referred to as Electronically Stored Information "ESI".

Electronic records management [ERM] is using automated techniques to manage records regardless of format.

Email management: As the de facto standard for business communication, removing emails from the server and saving them to a repository isn't enough.

Leasing is a process by which a firm can obtain the use of a certain fixed assets for which it must pay a series of contractual, periodic, tax deductable payments.

Restricted network of computers that allows controlled access to a firm's internal information to authorized outsiders (customers, suppliers, joint venture partners, etc.) by connecting them (usually via Internet) to the firm's intranet.

Financial management is in the Accounting & Auditing, Banking, Commerce & Finance and Entrepreneurship, Management, & Leadership subjects.

The application of scientific knowledge and methodology to legal problems and criminal investigations.

Forms processing is a process whereby information entered into data fields is converted into electronic form.

Information Technology Governance, IT Governance or ICT (Information & Communications Technology) Governance, is a subset discipline of Corporate Governance focused on information technology (IT) systems and their performance and risk mgmt.

Information Risk Software controls the process of identifying, assessing, and controlling, risks arising from operational factors and making decisions thatbalance risk cost with mission benefits.

Knowledge Management (KM)comprises a range of practices used in an organisation to identify, create, represent, distribute and enable adoption of insights and experiences.

Law practice management software is software designed to manage a law office's case and client records including billing and bookkeeping, schedules and appointments, deadlines, computer files, and more.

Any professional assistance nonlawyers provide to lawyers in the litigation process.

A room in which ingoing and outgoing mail is handled for a company or other organization.

A description of the data in a source, distinct from the actual data; for example, the currency by which prices are measured in a data source for purchasing goods.

A film on which printed materials are photographed at greatly reduced size for ease of storage.

The process of automating workflows for new business into in organization.

Short for multifunction peripheral, a single device that serves several functions, including printing.

High Density Shelving Shelving has been around for many years. Originally finding a home in the medical records department of hospitals High Density Shelving shelving has evolved into virtually every industry.

To redact is to edit, or prepare for publishing. Redacted is often used to describe documents from which sensitive information has been expunged.

(Radio Frequency IDentification) A data collection technology that uses electronic tags for storing data.

Information security means protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, or destruction.

In computing, the Microsoft SharePoint products and technologies sold by Microsoft includes browser-based collaboration and a document-management platform.

Enterprise Application Integration (EAI) is defined as the uses of software and computer systems architectural principles to integrate a set of enterprise computer applications.

Teleconference is the live exchange and mass articulation of information among persons and machines remote from one another but linked by a telecommunications system, usually over the phone line.

Computer literacy is the knowledge and ability to use computers and technology efficiently. Computer literacy can also refer to the comfort level someone has with using computer programs and other applications that are associated with computers.

A videoconference is a live connection between people in separate locations for the purpose of communication, usually involving audio and often text as well as video.

Voice over Internet Protocol (VoIP, IPA: /vɔɪp/) is a general term for a family of transmission technologies for delivery of voice communications over the Internet or other packet-switched networks.

Web page design is a process of conceptualization, planning, modeling, and execution of electronic media content delivery via Internet in the form of technologies.

The mobile phone or cell phone is a long-range, portable electronic device used for mobile communication.

Workflow technology is a new field of software products designed to improve the design of information systems. It involves use of workflow engine to execute models of processes.